FAQ

1. What is legal status of Hindchef private limited.
   • Hindchef private limited is company. You can search company details on ministry of corporate affair website or you can also check Hindchef details on quickcompany.
2. What is delivery charge from Hindchef New Delhi to Chennai for table top softy machine?
   • The delivery charge for table top softy machine is around Rs 1000 for Chennai warehouse delivery and around 1600 for home delivery.
3. Which transport company you use?
   • We ship using generally ship from one of following company
     1. VRL logistics limited
     2. Om Logistics
     3. DTDC express
   • Customer is free to choose his preferred mode of transport. We can ship using railway, Air and road.
4. Can I take your machine and premix to Nepal?
   • We can export to Nepal under LUT. Customer need not to pay GST in case of shipping to Nepal. Mode of transport can be Air of Road.
5. What is shipping time from new Delhi to Mumbai?
   • it depends on mode of transport, using a road transport service it takes 5 days on average. If you need urgent shipping we can ship using railways which takes only 1 day to ship.
6. I am interested in dealership of the products you supply?
   • We are considering dealership all over India. You can know more about dealership details here.
7. Do you also provide training and recipes?
   • Yes we have in-house chef to provide training. You can also opt for onsite training.
8. I am interested in your products, can I visit your factory?
   • Customer are welcome to visit our factory. Factory can be visited with prior information under guidance of our member of staff.